CONTRA EVENTS TERMS AND CONDITIONS
DEPOSIT & FINAL PAYMENT: A deposit of 30% of the total confirmed quote is required to be paid upon confirmation of event. The total invoice will be required to be paid no later then 14 days prior to your event date, unless other arrangements have been made prior.
CANCELLATION POLICY: If you wish to cancel our services please do so no later than 21 days prior to your event date. Events that cancel within 21 days of the event date will forfeit your deposit return. If full invoice is not paid 14 days prior to your event date, we hold the right to cancel our services at your event at our discretion.
ADDITIONAL FEES: All additional fees will be listed as separate line items on invoices.
TRAVEL: No travel fees will be charged for events within 20km of the Hobart CBD. Events further than 20km away from the Hobart CBD will incur a travel fee of 50c per km travelled (to and from the event).
PUBLIC HOLIDAY FEES: Events held on a public holiday will incur a 10% loading.
STOCKOUTS: Stock on hand will be based off reasonable estimates informed by information provided by the client prior the the quote being made. Every effort will be made to ensure there are no stockouts however from time to time estimates may be incorrect. Contra Events reserve the right to charge the customer an additional fee beyond the quote in the event that the volume consumed is beyond what could have been reasonably predicted and extra stock needs to be brought on site. Contra Events make no guarantee that all items stocked will be available for the entirety of the event. No additional charges will be made without first getting verbal confirmation from the hirer or an agent of the hirer.
RESPONSIBLE SERVICE OF ALCOHOL: As required by Tasmanian law, we reserve the right to stop the service of alcohol entirely or to refuse service of alcohol to any individual at any time. Intoxicated guests will be refused service. Contra events will cease bar service entirely if deemed necessary to avoid compromising guest and/or staff safety or for other responsibilities under the Liquor Licensing Act. No refund will be made in the event that the bar is closed early.